Tennis Balls - who knew there was so many to choose between….if you’re new to tennis! So this is where we come in to help you out with working out…..what the heck do I need and what’s best for playing with?

We’ve put together a key summarised and more detailed list for you to help with your decision. We’ve also detailed aspects that you may not have considered when buying tennis balls that’s right for you and how you can use this guide to find the right product on our site.

At first glance there can appear to be not much difference between tennis balls, but let us explain!

Tennis balls are made with a rubber core and covered in felt. Most balls are filled with compressed air. Having the right type of tennis ball for the surface and level you’re playing can make a significant difference to what you get out of the playing experience, whether for fun, training or competition.

• What type of Tennis Ball you need
• Your Playing Level / Who or for what occasion you’re playing for 
• What surface you’re playing on
• Playing Conditions

1. Type of Tennis Ball you need

So what are the differences between the different types of Tennis Balls?
You can check what “type” of tennis ball we are selling on every product page via the specifications section.

Lets explain…firstly check out our simply broken down chart.

Tennis Balls Pressurised vs Pressureless Tennis Balls
Practically a pressurised tennis ball has added internal air pressure into the the balls, enabling them to bounce easily. There are by far the most commonly used balls and will be seen in all major tennis competitions.

Pressureless balls do not have any compressed air inside. This means they’re slower and won’t bounce as much. You’ll want to use these balls at altitude (not common in the UK), outside this we wouldn’t generally recommend them.

Regular Tennis Balls vs Heavy Duty Tennis Balls
As defined by the name, the major difference is how long the balls will last! How is this done? They’re made with wool rather than nylon on the outside, they’ll feel softer to the touch and will be generally slower on court. For harder courts, heavy duty balls can be particularly popular, whilst for softer surfaces like grass or clay, regular balls are more widely played with.

Championship Tennis Balls vs Professional Tennis Balls vs Entry Level

Championship level tennis balls we generally recommend for training, and club level playing. The quality is great!

The difference between these balls is subtle, however when playing they can make a big difference at competition level. A professional level ball will typically provide a better “feel” so are typically used more in tournaments. 

Learner & Kids Tennis Balls

You’ll notice we list Stage 1,2 and 3 Tennis Balls in our menus, in addition to Foam Tennis Balls. These are all intended for Children at different stages of their ability.

Stage 1 = Red Felt = Intended for Kids 5-8 years, they’re 75% slower than a normal ball and are larger too

Stage 2 = Orange Felt = Intended for 9-11 years, these are 50% slower and are normal size

Stage 3 = Red Felt = Intended for 11-14 years, and are about 25% slower than a normal ball. They’re also the same size as a normal tennis ball.

Extra Duty Tennis Balls
Designed specifically for hard surfaces like concrete, or asphalt. They’re made to be more durable due to their thick outer felt and should have a longer lifetime than standard tennis balls. These balls are popular in use because they balance out the fast speed seen on hard courts due to their extra “felt fluff”. You’ll see most Extra Duty balls referenced in their titles with “XD”.

2. Your Playing Level / Who or for what occasion you’re playing

Much of this has been addressed in the above section on Tennis Balls types. However there’s a small amount below to add to that.

This is subjective but we generally recommend slower tennis balls for lower level or skilled players and faster tennis balls for higher level players.

We have a “Player Level” chart below each Tennis Ball (on our product pages) so you can work out what’s right for you.

3. What surface you’re playing on

Slower Courts or Clay/Grass Courts = these treat tennis balls well, and won’t wear out so fast

Faster Courts or Hard Courts = are tough on tennis balls, we recommend extra duty balls so they last longer

4. Playing Conditions

Typically this isn’t an issue but in more unusual conditions this is a factor. These include:

- Weather Humidity - Typically Tennis Balls absorb moisture so the ball becomes heavier, so lighter and harder balls generally suit humid conditions better.

- Altitude - Typically balls at sea level go much faster, so pressurised balls at high altitude don’t make much sense. Therefore if you’re playing at altitude we recommend that you use pressureless balls.

Conclusion

Hopefully this summary guide about Tennis balls will help you in your journey finding the right Tennis Balls for you. Feel free to contact us if you need further help or have any other questions.

 UK Mainland Delivery Options

•  Please note that DPD Express is subject to placing your order before our 1pm dispatch time.

•  Customisation (Re-Stringing) may cause a 24-48 hour delay in dispatching your order.

•  If you'd like to double check prior to ordering, you can contact us via Live Chat, Email (sales@tennishq.co.uk) or via the phone (+44 (0)2381 449449).

•  In the unlikely event that your parcel is not delivered, please email sales@tennishq.co.uk within 14 days of purchase. We cannot accept claims past this point.

•  Please do not refuse a parcel delivery from the courier. If you change your mind and would like to return the parcel, please follow the instructions provided on our 'Returns' page. If a parcel is refused upon delivery, this holds a £15 charge which will be deducted from your refund upon arrival back to us.

 Rest of UK Delivery Options

•  Please note that due to our location on the South Coast, all Scottish locations above Aberdeen are considered 'Scottish Highlands'.

DPD Express Delivery Terms

•  Tennis HQ strives to deliver all Express parcels on the next working day, subject to ordering before the 1pm cut-off, though can not be held responsible for delays outside of our control. 

•  A signature or delivery image is required for all deliveries from Tennis HQ. 

•  Should you happen to be unavailable when delivery is attempted, the parcel will return to the depot for another attempt. If delivery is unsuccessful on more than one occasion, the parcel will be returned to us, which will incur fees that would need to be paid by yourself.

•  The above also applies should delivery be made to a collection point and returned to us due to failure to collect the parcel. 

•  If a ‘safe place’ delivery is requested, Tennis HQ is not liable for theft or loss of the parcel. By requesting delivery to a safe place, you are taking full responsibility for the parcel, provided the courier has delivered to the safe place requested.

 DPD Terms and Conditions

•  The customer agrees that DPD may, at their discretion

•  In the case of delivery to a pickup shop or neighbour, this information will be provided via the tracking number on the DPD app or website, along with an image of the delivery. 

•  DPD does not deliver to BFPO address or UK PO Boxes. 

•  Delivery information or instructions can be provided or altered via your tracking number through the DPD app or website. You can also select a safe place or preferred neighbour. 

•  To view areas currently affected by service disruption, please click here. 

Unfortunately, due to Brexit, we will no longer be shipping outside of UK Mainland. 

Our Policy

We hope you are happy with your TennisHQ order, though we completely understand that sometimes, rackets don’t quite feel right, or shoes can be a little snug! We’ve made our returns process as simple as possible, to ensure you can return without any hassle. 

Eligibility For Returning Goods

Before returning, please ensure that you are eligible to do so. The following are the requirements that need to be met in order to return your item. 

• Items must be returned within 30 days from the date of purchase. 

• Items must show no signs of use and returned in their original packaging, including the plastic wrap on the handle of rackets and boxes and tags attached to shoes or clothing. 

• Items must not be customised. Rackets with a 'Stringers Professional Decision' restring applied by TennisHQ at the time of purchase can be returned, but any refund will not include the cost of the restring. If you qualified for a free restring, a £7 service charge will be deducted from your refund to cover the cost of stringing. 

• If your racket was restrung with a string and tension of your choice, as opposed to 'Stringer's Professional Decision', then we are unable to accept a return on this.
  

Goods that are returned that are not eligible according to the criteria above will be refused and returned to you. TennisHQ reserves the right to charge you for any reasonable losses incurred by this. 

Our Return Process

Step 1 - Contact Us

Either pop an email to sales@tennishq.co.uk or give us a call on 02381449449 to request the return. Please include your order number and your reason for returning to ensure we can proceed as quickly as possible for you. Once you have made contact with us, you will be provided with a Collect+ return label, which is priced at £5.95. The label is pre-paid, so the £5.95 cost would be deducted from your refund, or invoiced prior to dispatching an exchanged item. 

Step 2 - Package Your Return

Please ensure your item is wrapped securely, and avoid applying sellotape to the item’s packaging or box. If damage is caused to a product by application of tape or insufficient packaging, you will be charged for this, or possibly have your return refused in severe cases. 

Step 3 - Attach Your Label

Once your return has been authorised, you’ve received your label and packaged the item, you just need to attach the label to your parcel. Please ensure your label is not attached to the product itself, or the product’s box/packaging. 

Step 4 - Drop The Parcel To Your Local Collect+ Point 

Once packaged and labelled, all you need to do is take the parcel to your closest Collect+ point. Your local store can be found here: 
https://www.yodel.co.uk/store-locator

We suggest retaining the receipt, so you are able to track your parcel. This may also be needed if there are any issues with the parcel en route to us. 

We strive to process all returns within 14 days of arriving with us. 

Wrong Item Received / Damaged Goods

Whilst it is unlikely, mistakes can happen. If you believe you have received the incorrect item or your item is damaged/faulty upon receipt, please contact us at sales@tennishq.co.uk.

Please ensure you do not use the item, or remove the packaging (plastic wrap on rackets, or tags on clothing/shoes). If the item is used or the packaging is removed, we will not be able to exchange this for you. 

To speed up the process, please include images of the issue, along with your order number.

Once we have the images and order number, we will provide you with a pre-paid label to have the item returned to us. Once returned, we can replace the goods. 

We again kindly request that no sellotape be applied directly to the item’s packaging. 

Frequently Asked Questions

Can I return using a different courier?

You’re welcome to use a courier of your choosing, though be aware that we wouldn’t be liable for any loss or damage in transit if your own courier is used. 

For returning via your own choice of courier, our address is as follows.

TennisHQ / Flywalk Ltd

Unit 1 Greatbridge Business Park

Budds Lane

Romsey, Hampshire

SO51 0HA

United Kingdom

Will I receive a full refund?

If all items match the return criteria, then your item will be refunded in full, minus the label cost of £5.95 if this service has been used. Shipping costs are not included in the refund unless returned due to damage or an incorrect item being received. 

My item has been damaged through use, am I able to return it?

If your item has been damaged through use, this would need to go through our warranty process. Just email sales@tennishq.co.uk with details of the damage and we can begin the warranty procedure. 

How long does it take to receive my refund or exchanged item?

We aim to process all returns within 14 days of arrival at our warehouse. Once processed, refunds will generally appear in your bank account within 2-3 business days. Exchange items will arrive within 1-2 days of being dispatched. 

We're passionate about offering our customers the best possible price on any product!

We review our prices weekly in line with the current product range and update them as often as we can. We try to be as competitive as possible but, if you do manage to find a product for less somewhere else, we'll always try to match the price where possible!

How to achieve a price match?
Please read our terms and conditions below before contacting our sales team by filling in the Price Promise tab available on any product page.  You'll need the competitors website address available so our sales team can verify the match.

Price Match Conditions

1. The product must be identical in all ways.
2. The competitor website must have the goods in stock and ready to ship. When comparing items with multiple sizes / colours, the required size / colour must be in stock.
3. The competitor website's final price must include shipping and VAT.
4. Unfortunately we're unable to match prices for websites based outside of Mainland UK, unauthorised brand stockists, or 3rd party sites such as Amazon or eBay. 
5. TennisHQ price match promise is not a binding contract. Whilst TennisHQ will endeavour to match any price, we reserve the right to refuse price matching at our sole discretion.
6. It is the customers responsbility to contact us & request a pricematch before placing an order. Unfortunately we are unable to offer a pricematch after an order has been placed.
7. Balls and Strings are excluded
8. Babolat products are excluded
9. We cannot offer to price match on shipping costs from other retailers
10. We cannot offer to price match based on discount codes from other retailers